Collection: Privacy policy

This privacy policy sets out how Hithara.com uses and protects any information that you provide when you use this website. Hithara.com is committed to ensuring that your privacy is protected. By continuing to use the website, you accept the terms and conditions and privacy policy outlined herein. Hithara may update this policy from time to time by updating this page. You should check this page periodically to ensure that you are aware of any changes.

Information We Collect:

We may collect the following information:

- Name
- Contact information including email address
- Demographic information such as postcode, preferences, and interests
- Other information relevant to customer surveys and/or offers
- Your Hithara.com browsing history for the products interests

Cookies:

A cookie is a small packet of information that we place on your computer's hard drive whenever you visit Hithara.com. We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website to tailor it to customer needs. We only use this information for statistical analysis purposes, and then the data is removed from the system. Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Third-Party Services:

We additionally collect and use cookie information for session variables, currency chosen, determining if cookies are enabled in your browser, enabling login, wishlist items, recently viewed products, poll details, and shopping cart information. We do not store in cookies any passwords or credit card information, or any information that personally identifies you. 3rd party service providers that we subscribed may collect server side cookies. With your consent, payment gateway providers or shipping providers may collect your email / phone numbers and others directly in their website. We donot collect, use, store or access the data you provide to the 3rd party service providers

Links to Other Websites:

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, please note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information that you provide while visiting such sites, and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Promotional/Marketing/Transactions Notification:

We may periodically send promotional emails about new products, special offers, or other information that we think you may find interesting using the email address you have provided. We may also use your information to contact you for market research purposes via email, phone, fax, WhatsApp, or mail. You have the option to unsubscribe manually or systematically for all our promotional notifications at any time without any obligation. Through our 3rd party extensions installed in our websites, marketing, analytical and service providers like, but not limited to Google Analytics, Meta Marketing, Delivery and others may collect and use your information accordingly for advertising and service tracking purposes. You have option to directly deny the data collection directly in their website or when an advertising is showing in their respective apps. We may share the purchases made details to Meta or Google advertising agencies which includes your name, email, purchase value, country of purchase directly or the agencies may collect on their own through the 3rd party extensions installed in our website.

Data Retention & Deletion Policy:

All user-related data, including but not limited to name, email address, telephone number, contact address, and orders placed, are stored securely in our databases without an expiry date. You may delete your data by logging into our website and accessing your account settings or by requesting us to delete all your personal data. We will delete all your account-related data within 7 business days upon receiving your request and notify you once the activity is complete. Please note that while personal data such as name, email, phone, and address are deleted, we may still retain order-related information such as order number, invoice number, shipping, and items ordered within our website.

Controlling Your Personal Information:

You may choose to restrict the collection or use of your personal information by indicating your preferences on the website whenever you are asked to fill in a form. If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us at contacthithara@gmail.com

We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties if you tell us that you wish this to happen.

If you believe that any information we are holding on you is incorrect or incomplete, please contact us at the above email address, and we will promptly correct any information found to be incorrect.

Policy Updated on: 14-Jun-2024